CUSTOMER SERVICE

LIVE HELP

We are available via chat during our working hours.

Contact us

How can I get in touch with you?

Live Chat

We are available during our business hours 11 am - 7 pm Monday to Friday and 11 am - 2 pm on Saturday.

( Spanish and English )

Call us by phone at:

+52 333-823-2468 ext. 2

Send us an email at:

info@conspiracionmoda.com

Payment options

Which payment methods do you accept?

On our website

We accept all credit cards, debit cards, and Paypal. If you do not have a card, you can contact us to make a bank transfer, which you must provide proof of with a photograph.

Once you make a rental or purchase, you will receive a confirmation email letting you know that we have received your order. When your order is ready for shipment, you will receive another email providing you with the tracking number for your package. Shipping costs are non-refundable in the event of returns or exchanges.

At our Liverpool Rental Locations

All credit cards and Liverpool cards.

Track your order

How can I track my order?

It is very simple; you just have to access the DHL or FedEx platform and track it with the tracking number previously sent to your email or via WhatsApp.

If you do not have your tracking number, contact us here.

How much does shipping cost?

For purchases, the shipping cost to anywhere in Mexico is $250 MXN.

If your purchase amount is equal to or greater than $2,990 MXN, shipping will be FREE.

For accessory sales, the shipping cost is $150 pesos.

How to rent and buy

Can I rent online?

At the moment, our online rental service is unavailable, but we would be happy to assist you with renting at our Liverpool rental spots.

To see if we offer the service and have a location in your city, please visit the locations section.

Can I rent my dress in person?

Of course! You can visit us at our Liverpool rental locations, and if you live in Guadalajara, we look forward to seeing you at our Gdl Flagship Store from Monday to Saturday, 11 AM to 9 PM, at Av. Terranova 1421, Providencia, ZIP code 44630.

To see our Liverpool Rental Locations, click here.

For how many days can I rent a dress?

It can be for 4 or 8 days. If you are going on a trip and will not be able to return before 4 days, we suggest renting it for 8 days.

How much does the shipping cost?

For purchases, the shipping cost to anywhere in Mexico is $250 MXN.

If your purchase amount is equal to or greater than $2,990 MXN, shipping will be FREE.

For accessory sales, the shipping cost is $150 pesos.