You have 10 calendar days from the date of purchase to send the garment back to us. We will refund the total amount of your purchase, excluding the shipping cost. Notify us via email at online@conspiracionmoda.com.

 The garment must be unworn, in the same condition in which it was delivered to you, and with all its tags attached. Your refund will be processed via the same payment method or bank deposit, within 5 business days after the product is returned and inspected.

They only accept exchanges for another pre-owned product, no refunds or store credit. You have 10 calendar days from the date of purchase to send the garment back to us, unused, in the same condition, and with all its tags attached. 

If the product you choose has a different price, any difference in your favor can be applied to another product within the same exchange; if the new product costs more, you must pay the difference.

Exchanges are only permitted for other available products, subject to availability. The deadline to send the garment back to us is 10 calendar days from the date of purchase or until the event closes, whichever occurs first. After this period, no exchanges or returns will be accepted.

 No refunds or store credit are allowed. Price differences are handled the same way as for pre-owned items. The closing date for each event is published on our website.

Exchanges are only accepted for another MEGA OUTLET or CLEARANCE product, subject to availability. The deadline to send the garment back to us is 10 calendar days from the date of purchase or until the end of the event, whichever comes first. 

After this period, no exchanges or returns will be accepted. No monetary refunds or store credit are allowed. Price differences are handled the same way as with pre-owned items.

If you receive an item with any defect or one that does not correspond to your order, notify us within 3 calendar days of receipt, including photographs, at online@conspiracionmoda.com. 

In this case, the shipping cost is on us: we will pick up the item at no cost to you and send you the correct product with no shipping charges.

Once you place your order, it is not possible to cancel it.

Every return is inspected upon arrival at our warehouse before the refund or exchange is processed. If the garment arrives damaged, in a condition other than that in which it was sold, or outside the established timeframe, we will return the garment to you and the cost of that shipment will be at your expense.

Returns are not accepted for items that are not in the same condition in which they were sold (unused, with all their tags attached). For hygiene reasons, returns are not accepted for underwear.

Return shipping is at your expense, except in the case of a defective or incorrect product.

In Mexico: you can (a) request a prepaid shipping label with pickup from us, for a fee of $350 MXN, or (b) send the garment via the courier of your choice, covering the cost yourself.
For international shipments: you can (a) request a shipping label with pickup from us, with the cost at your expense, or (b) send the garment via the courier of your choice. If the return of an international order incurs taxes or duties, these are at your expense; Conspiración Moda is not responsible for them and will not reimburse them.
Refunds are processed in the same currency in which you made your purchase.